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Store Policies

Natural Okie Baby

Store Policies

The "This is Way Too Long To Read" Summary


Need a quick synopsis of this very lengthy and detailed page? 

  • All domestic orders of at least $24.00 within the United States receive free shipping via USPS. We are unable to ship internationally at this time.
  • Need to return an item(s)? Please contact us before returning your item(s). We will accept most unused, unworn, unwashed items within 14 days of purchase. Please know that we will deduct 15% from your refund for a re-stocking fee, plus any applicable shipping costs if you received free shipping.
  • Natural Okie Baby will never, ever, ever sell your information to anyone. We really don't like when companies do that either...your information is safe with us!
  • We accept all major debit/credit cards via Shopify payments, and PayPal.
  • Need to cancel your order? Please contact us within 10 minutes of your order to guarantee cancellation.
  • Live in Oklahoma? Natural Okie Baby is an Oklahoma-based company, so you will be charged applicable sales tax with your order. Sorry...it's the law.

Need more details? Feel free to read the rest of the page:

Shipping


All domestic orders within the United States will receive free shipping via USPS on orders at least $24.00. We will make every attempt to ship orders received before 3pm Central the same day. During exclusive releases, Black Friday and Earth Day, shipping times can be longer. Please note that due to manufacturer restrictions, some of our products are unable to shipped internationally and will be indicated as such at the time of order.

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. We will contact you if for some reason an item is not in stock. 

We are not responsible for lost or stolen packages. Please be mindful of when your packages are set to be delivered and collect them from your mailbox or front porch as soon as possible, especially during the holiday season when package theft is high. If your package is lost in transit, you will need to contact your local post office.

Return Policy


Please contact returns@naturalokiebaby.com within 14 days of your purchase date if you need to return an item. Returns will not be accepted without prior communication.

A 15% restocking fee will be deducted from your refund, as well as the original cost of shipping the product to you. All items must be in the same condition they were sent in, free of any stains, odors, hair, or any other damages.

Please note, if you received any free gifts with your purchase, the free gifts will also need to be returned or the cost of those items will be deducted from your return as well.

You are responsible for return shipping to us in the same manner it was sent to you. If the item was shipping in a box, it also must be shipped back to us in a box.

Please email tracking numbers to returns@naturalokiebaby.com.  

 

Privacy Policy


Natural Okie Baby is fully committed to keeping your personal information private and secure. When you make a purchase from Natural Okie Baby, you provide your name, address, credit card information, email address, phone number(s), and a password. We use this information to process your order(s), to keep you updated on your purchase(s) and to personalize your shopping experience with us.

We are fully committed to your privacy, as our secure servers protect your information using advanced encryption techniques and firewall technology.

Natural Okie Baby will never sell your information to any third party, and will only use your information as previously described above. (We don't like it when other companies sell our personal information either!) To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Payment Methods


We accept all debit and credit cards as a form of payment, via Shopify payments. We also accept payments through PayPal. There is no surcharge to you for using your debit or credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order and/or potential cancellation of your order. Any orders cancelled by Natural Okie Baby due to invalidated information will be refunded back to the same payment method you provided. 

Order Cancellations


In the event that you need to cancel your order, please email us at support@naturalokiebaby.com or call us at (405) 703-9930 within 10 minutes of your order. Due to the fast turnaround of our shipping to you, we can not guarantee cancellations after this timeframe. Once a shipping label has been created by Natural Okie Baby for your order, we will be unable to accept a cancellation for your order.

Oklahoma Residents


Natural Okie Baby is an Oklahoma limited liability corporation, residing within Moore, Oklahoma. All orders made by residents within the state of Oklahoma will be charged applicable city, county and state sales tax automatically as part of your purchase. This allows Natural Okie Baby to comply with state tax laws. 

Any questions? Let us know! We are here to help.